HELP! An Unreal process has crashed: UE

[POWERRANGER_SRI]

this is the error I keep getting when opening unreal engine.
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00007ff940001ac0

D3D12Core
D3D12Core
D3D12Core
D3D12Core
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

[SupportiveEntity]

Hey there @POWERRANGER_SRI! Looks like it’s related to DX12 or your GPU/drivers. May I know your specs? Does it crash immediately or sometime during operation?

Here’s a post I’ve compiled and updated a list troubleshooting some graphical crashes (not specifically this one or just the one in the post) It’s also Nvidia GPU focused, but is applicable to most GPUs.

Any version crash!!!

Hey there @DSchultz2000! Welcome to the community! So the nvwgf2umx portion of this error refers to an Nvidia graphical dll. So more than likely it’s related to GPU settings or drivers. Most time’s I’ve run into this, the fix comes from a few possible angles. Listed in order of most common to least common known fixes: Defaulting your Nvidia 3D settings Changing to Studio drivers instead of Game Ready drivers (For laptops) Disabling whisper mode in Geforce Experience can correct some lag. Maki…

[POWERRANGER_SRI]

It Crashes Immediately
SPECS
Processor Intel(R) Core™ i5-4210U CPU @ 1.70GHz 2.40 GHz
RAM 8.00 GB
Windows 10

[SupportiveEntity]

Do you have a GPU or are you using the integrated intel iGPU? As that is likely the issue in this case.

[POWERRANGER_SRI]

I am using using the integrated intel iGPU.

[SupportiveEntity]

Ahh that is likely the issue. It’s not recommended to use integrated GPU’s for anything involving heavier graphics. They are primarily meant for extremely basic rendering. The specs otherwise are also below recommended as well unfortunately.