Help aiutooooooooo

Development Platform & Builds
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1

ciao, è da un po che continuo a cercare di scaricare fortnite ma appena avvio il gioco mi appare una schermata nera e dopo una finestra in cui mi avvisa che il gioco è crashato con suscritto "Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000018

0x0000000089D3B527 nvwgf2umx.dll!UnknownFunction []
0x0000000089CB36E9 nvwgf2umx.dll!UnknownFunction []
0x00000000C736517E d3d11.dll!UnknownFunction []
0x00000000C90EF848 dxgi.dll!UnknownFunction []
0x00000000C90D0532 dxgi.dll!UnknownFunction []
0x00000000C90C1DEA dxgi.dll!UnknownFunction []
0x00000000ABD43F27 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000ABD4AFDB FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AC178C7B FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AC1769A1 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AC2C22DC FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AC2C39C0 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AB8403E1 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AC195812 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AC195898 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AB938BF7 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000AB9380C9 FortniteClient-Win64-Shipping.exe!UnknownFunction []
0x00000000CBBD1FE4 KERNEL32.DLL!UnknownFunction []
0x00000000CE2FEFC1 ntdll.dll!UnknownFunction []
0x00000000CE2FEFC1 ntdll.dll!UnknownFunction []

Crash in runnable thread RenderThread 0
"
e “You do not have any debugging symbols required to display the call stack for this crash” ok la seconda non è sulla finestra ma sul blocco note peroò se qualcuno può aiutarmi ne sarei molto grato, grazie

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that’s an english forum

3

ok sorry, I said that every time I open fortnite crashes me only the first time it worked then stopped and always told me “You do not have any debugging symbols required to display the call stack for this crash” I do not know what to do you can help me?

4

in Epic Games Launcher, click the arrow button near the engine version you are using (fortnite in your case), and click “options” in the popped up menu. there you can install debugging symbols.

after that you should be able to see a call stack with errors.

5

or it does not work or it is I who did not understand how to do it I followed step by step what you told me but it did not work.I went into the settings and I clicked debug logging because debugging symbols I did not find