Hello. The new version 2023.1 preview 2 does not turn on the PT. Graphic card — rtx 4080, drivers — game ready 531.29 & studio 528.49
There is no way to continue the project, please help.
Hello,
Thank you all for posting in the community and sorry to hear about the problem.
If you have not already done so could you please use the [ contact us ] button from the home page or follow this link below so we can properly investigate the issues. https://twinmotionhelp.epicgames.com/s/case-community-page
Kind regards,
Vincent B.
Same problem here.....
Hello. I have an MSI 4080 SUPRIM X and you? Could it be a brand or model issue?
I lowered the driver to Studio 528.49, it became more stable, but PT still does not turn on ))
i have the same problem, i define opened the directX12 and have the new version GPU driver。PT can working in 2023.1 preview1 ,when i update to preview2 ,it not working. my Graphic card — rtx 2060s
same problem ,PT can working in 2023.1 preview1 but not working in 2023.1 preview2. my Graphic card — rtx 3060
Maybe it has something to do with windows version. https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/
Hello everyone,
As a follow-up, if you have issues with the Path Tracer the most likely issue would be the windows version.
- Windows 10 64-bit version 1909 revision .1350 or higher, or versions 2004 and 20H2 revision .789 or higher.
Please double check the system requirements: https://www.twinmotion.com/en-US/docs/2023.1/getting-twinmotion/hardware-and-software-specifications-for-twinmotion/hardware-and-software-specifications-for-twinmotion-2023-1
Hope this helps.
Kind regards,
Vincent B.
yes, that's the thing...
updated the windows assembly and everything worked, thanks for the advice