Hello I have a problem I am trying to unload the Panarama Set from Twinmotion and after everything passes successfully I press the button Open in Twinmotion cloud and see it

image.pngAnd this what i see and i even check maybe it's not my account but it's ok.

What should I do?

Hello ,

Thank you for posting in the community and this may happen if your browser and Twinmotion are using different Epic Games account.

I recommend you fully sign-out in your browsers and then in Twinmotion. Close all browser windows and then relaunch Twinmotion from the Epic Games launcher.

If you are still having issues you can contact us directly by following this link:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

Yep thanks, now it's working!😎

Any other solutions?

,

Glad to hear it's working again, thank you for the follow-up.

Wishing you a great day.

Best regards,

Vincent

Hello ,

Thank you for the message and sorry you are experiencing issues. If none of the above suggestions worked please contact us directly for further help: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.