Helkp getting started with new toon

we want to use the animation packs from the marketplace… and I believe that you have to use the hero skel for those… is that right? and, neither of us can figure out why the mesh goes spikey when it is applied to the hero skel. If it helps, I can fraps how the mesh is brought into the game engine and applied when it goes spikey if that would help clarify our issue.

It is family day… so I will have to get a pic to you tomorrow.
Thank you for the quick response.

Cliff