Having trouble with Live Link Hub on Mac 5.7

Hello! I have a quick question. I can t seem to get Live link hub to work on UE version 5.7 I’ve uninstalled and reinstalled the program, ive done the same with the plugins, but the error message is the same. I just wanted to know if anyone has encountered this before? and if so is there a fix. Lastly even after I start the ingest it still doesn’t work so I just want to know if its because this is a preview that there are issues like this. any thoughts on fixes would be appreciated thanks!

I am having the exact same issue.

I have installed all the engine twice.

I have enabled all the live link plugins and meta human plugins and I keep getting the same error message: Failed to launch LivelinkHub.

The thing that is really odd is i can connect my iPhone to the engine and get face tracking to work on a meta human. I just can’t open the Live Link Hub to load a video recording from the live link app.

For reference as well my mac is a M4 Pro, 24gb Ram, and I have no issues loading anything else in the engine.

I asked chatGTP for support as I can’t find anything in the forums or documentation and this is what it suggested:

Ensure your phone and mac are on the same network.

check your firewall settings and disable any VPNs.

Ensure all plugins are enabled.

All of which I have done and had no luck.

The only plus side is Metahumans are working in 5.7 compared to 5.6 but it still only seems to be partly working. Anyone with any ideas or tricks who can help?

Hi , all,

Can you check the LiveLinkHub.app in the finder , this app in my Mac just show “Zero Bytes” , means it hasn’t got linked ….

I have just done a search on finder and I don’t have that at all.

Is there a way to download this?

When I take out.app I have 587 items but none of them are applications.