Hasn't worked since 2022

Support is a joke. I’ve waiting 3 years for a fix for a VERY common problem. Still not fixed so taking my company and it’s revenue elsewhere.
NB. You could have received several hundred thousand by now, but without a working product???
Plus, I’ve noticed the companies that you already bleed dry are the only ones that you give a toss about… Shame - Our software is creating a monstrous amount of money at the moment… We are unable to use your software so you’ve missed out.

Which bug exactly.