Has anyone had problems with sharing on the Twinmotion Cloud. For my problem it keeps saying that i have been disconnected and have not opened the file .

Development Pipeline & Plugins
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Hello ,

When opening a Twinmotion Cloud presentation or Panorama Set it is important to keep the window active while loading as it may timeout depending on the browser and setup. Is the issue happening with all of your scenes or just one?

If the problem is still occurring please report a bug by using the Twinmotion Cloud Bug Report form so we can further investigate. You can click on the [ contact us ] button from the home page of follow this link:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

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We have had the same issues very often. Is the problem on our side (the model/model export) or on the TwinMotion cloud side?

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Hello Simon and thank you for reaching out, can you please use the "Contact Us" button to report a bug with the following

The information:

  • What type of workflow? Panorama/Presentation?
  • Is this always happening with a specific file or any files?
  • If with a specific file, can you please share that file with us?

Thank you :)