Hang on Simplify Model

Reality Capture hangs when Simplifying Model down to 5m Triangles.

Problem started after a crash of Reality Capture mid-simplify and hasn’t worked since. This is occuring on all models we process regardless of size.

Running an NVIDIA Quadro P4000 (Slightly below the required Cuda Cores but we had no problems until the initial crash - I’m curious whether the spec rose with a recent version or not also?)

Running an Up to Date Windows 10 Machine running on 12x Intel(R) Core i7-6850K CPU @ 3.60GHz on a Asus x99-e ws Motherboard with 128GB RAM.

 

Just let me know if I’ve missed anything you guys need Spec-wise.

 

Is it just me or are there more and more people reporting similar cases?

Crash and then it does not work again…

hello, please excuse our late response,

do you still experience the issue?

if so, which RealityCapture licence and build are you using?

could you please post a screenshot from the console view?

Hi,

We are still experiencing the issue - our RealityCapture version is 1.0.2.3008 RC (Latest I believe) using the RealityCapture Promo liscence. It seems to hit this point and hang. The normal progress bar total time seems to keep ticking up. However abandoning the simplification also hangs with no update to the console. Console view below:

the simplication works fine with me with the 1.0.2.3008 version,

have you tried resetting the application? https://support.capturingreality.com/hc/en-us/articles/115001485132-How-and-when-to-reset-all-settings-

https://support.capturingreality.com/hc/en-us/community/posts/115001349812-Bug-3989-Issue-with-Simplify

https://support.capturingreality.com/hc/en-us/community/posts/115000773271-Bug-892-New-Simplify-Algorithm-Fails-With-Large-Projects

https://support.capturingreality.com/hc/en-us/community/posts/115001097251-Simplifying-tool-stuck-on-60-on-806m-mesh

https://support.capturingreality.com/hc/en-us/community/posts/115000772971–SOLVED-Simplification-failed

https://support.capturingreality.com/hc/en-us/community/posts/115000771311–SOLVED-Simplification-keeps-failing

just got a confirmation this should be fixed with the next release

Unfortunately - I’ve just downloaded and installed the latest release and all that seems to has changed is the Simplify process now hangs at 60% instead of 83%.

I’ve uninstalled and reinstalled latest version, experiencing same behavior, simplify hangs at 87%. Though memory pressure didn’t appear to be an issue, I questioned if my 447 M tris component was too much, spit it, but 197 M component also hangs.

Perhaps, unrelated, but I have another project that hangs during reconstruction (a modest region). I’m beginning to wonder if there’s no way forward with either of these projects, running out of ideas.

Update: After uninstall/reinstall and another fail, I then switched back to legacy algorithm and for the smaller 197 M component it succeeded. I’m now trying the larger component, maybe learn something. Update 2: larger component also simplified from 425 M to 2 M.

I may have this wrong, but seem to recall encountering this problem before, switched from using legacy True to False.