Had a very bad and annoying experiencing by choosing RC software..

Am not here to complaint on anyone, just I would like to share my  bad experience as it was very annoying with after sales support or tech teams of RC I never seen this kind of situation in my 25 years of my professional career path in any software installations and license activation process. So I suggest others to be careful before purchasing any type of license of this Reality capture RC software. Ps ; RC team please consider this as a humble feedback, please don’t consider this as my compliant.

hello, please let me know what is the solution for this issue

am awaiting from 15 days to resolve this issue 

Please provide me solution at earliest or refund the payment…

Hello dear 373129346299

we are sorry for the inconvenience, but we have tried to provide the support to you in order to fix this issue, this time unsuccessfully and we believe the issue is on the side of either your internet provider or your machine directly as no other users experience this sort of a problem. We will contact you in the support ticket conversation you have opened with my colleague with a solution to this case.