I’m observing a grey screen whenever I press the play button on my project. It only occurs for this project as well. I’ve tried moving the camera, moving the player start, changing which character is starting, and changing which view mode (wireframe for ex). I also observed this after a UE crash and GPU crash (making me restart my computer).
Hello there @PenguinC1!
There are two ways to approach this issue, its either tied to a specific problem in your project, or a conflicts with your system. We can try to tackle both:
First of all, update your video drivers to the latest version, or switch to Developer drivers (pick the “Clean Install” option, if available). After that, perform a shader cache clear in your project, via deleting the following folders from the main directory:
Saved/ShaderDebugInfo
DerivedDataCache
Intermediate
Next, rebuild your project. You can also try switching between DX11 and DX12 during your tests.
If the problem persists after these changes, we will need more specific information, related to the crashes you are getting. Please send the full crash log, that can be found in your PC, as detailed below:
Where To Find Local Crash Reports
Crash reports from the editor are stored on your local machine in your project’s
Saved/Crashes
folder.Alternatively, you can find crash reports on a user’s local machine in
C:\Users[Your Windows Username]\AppData\Local[Project Name]\Saved\Crashes
.