Graphics card not compatable?

I just bought a computer with windows 7 just to get ue4, so I downloaded it, but whenever I try to open the launcher it says: There is a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed. What do I do?

What are your specs and is this a desktop or laptop?

According to the Hardware & Software Specifications page, you need to have a DirectX 11 compatible video card on Windows. Do you?

If you do, have you run your windows updates AND installed the latest video card drivers?

If you don’t, then if your computer has a graphics card expansion slot, I would buy at least a $150 new Nvidia graphics card and install it. (I hear a lot less complaints about Nvidia cards and UE4 at the moment than the AMD cards).

I’m running a desktop pc

How do I install the latest video card drivers?

Go to Nvidia’s or AMD’s support sites and download them and run the installer.

Wait! Those installations did not work! What do I do now?

Hi ,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames./ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!


Wait! I found out the problem! I don’t even have a graphics card!