Graphic card driver keep crashing

Community Community & Industry Discussion
1

Hello there,

I tried to found a “support” or “technical problem” section but i didn’t find it so I post my problem here.

I’m working on a project at my school and wanted to work on it on my own this week end but my graphic card driver keep crashing 2-5 minutes after launching the project.

Here’s my configuration : (developing on unreal 4.9.2)

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I already tried to reinstall unreal, and to install an older driver from my graphic card, but it didn’t work.

Thanks for your help.

2

Try using DDU “Display Driver Uninstaller” and then try installing the driver again.

3

I tried DDU and it didn’t work. thanks anyway

After some tests it seems that the driver crash more easily with high graphic settings.
I am able to crash the driver with some games with ultre settings too.

The problem may come from my graphic card and not specifically from unreal.

4

Overheat perhaps?

5

I don’t think so, I oppened My PC to see and the card seems normal.
It goes very quick, if i turn on my computer and goes directly into unreal it can crash in one minute, just while loading a map, when it appears on the viewport.

How could i diagnose the overheat ? or an other problem

6

You will need to know the max temp for yout GPU and a hardware monitor(such as Open hardware monitor)

7

You could also try to start UE4 with another API (for example -openGL) and look if this “solves” the problem. Knowing if it does would help us finding a viable solution.