GPU Crashed or D3D Device Removed. Use -d3ddebug to enable the D3D debug device. Check log for GPU state information.

Development Programming & Scripting
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1

I have a laptop with an i7-13700h and rtx3050 6gb.
every time I open Unreal 5 I get the error
GPU Crashed or D3D Device Removed. Use -d3ddebug to enable the D3D debug device. Check log for GPU state information.

I tried multiple clean installation of nvidia drivers and doesn’t seem to work.
When no nvidia driver is installed it seems the laptop defaults to using the integrated gpu and unreal works.
So the problem seems to be with unreal not working on my dedicated gpu.
Can anyone suggest anything?I am desprate at this point.
here is the crash report:
LoginId:2f1a2b564ae6da6faeb4229821e19ea1
EpicAccountId:994cafeb7cc04bd19e1eae1faffc3380

Fatal error: [File:D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] hr failed at D:\build++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\Windows\WindowsD3D12Viewport.cpp:222 with error DXGI_ERROR_DEVICE_REMOVED

UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_SlateRHIRenderer
UnrealEditor_SlateCore
UnrealEditor_UnrealEd
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_PythonScriptPlugin
UnrealEditor_PythonScriptPlugin
UnrealEditor_Core
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

2

Try to charge plug in the laptop, usually that give more juice power to the laptop.

Use the basic level map instead of the default world map to see if there any change.

And switch to RHI 11 or 12 and vice verca.

3

I tried plugging in, is the same.The thing is, this is an instant crash every time I try entering the program.

With much effort I discovered that if i create a shortcut of unreal with -dx11 flag and I disable through device manager the integgrated display adapter then the program launches and then I re enable the integrated , then it finnaly runs on the dedicated gpu. There seems to be a problem when switchg from integrated to dedicated gpu

4

hi @Raducus123 ,
This is a common problem and this is documented in

Reducing GPU Timeout Detection and Recovery Crashes

5

Hi, thank you for your respone , I’ve done all the registry fixes and still doesn’t work.

6

Hi did you find a fix for this? I have had this problem since August and have had zero help from Epic.