Summary
The asset pack appears as “Saved in my Library”. However, going to the online library, it doesn’t appear there. In the Unreal Engine Launcher, it does appear in the library but trying to add it to a project fails.
What type of bug are you experiencing?
Purchasing
URL where the bug was encountered
https://www.fab.com/listings/c856b256-c060-4337-8156-8b604ce0cadd
Steps to Reproduce
The asset pack appears as “Saved in my Library”. However, going to the online library, it doesn’t appear there.
In the Unreal Engine Launcher, it appears in the library but adding it to a project fails.
Expected Result
The assets should be added to the download queue first, and added to the project after finishing download.
Observed Result
It looks like it tries to enqueue something for downloading but immediately finishes. Logs show a failure (UIDs removed for security):
[2025.02.01-11.58.56:139][245]LogPortal: FCommunityPortalOSSImpl::RequestAppManifest UID:UID:GothicInbd33d5742f0eV3 - UID
[2025.02.01-11.58.56:140][245]LogPortal: Display: FCommunityPortalOSSImpl::RequestSignedDownload using FAB service to retrieve manifest info
[2025.02.01-11.58.56:141][245]LogOnline: Verbose: OSS: Starting RequestArtifactManifest request.
[2025.02.01-11.58.56:141][245]LogOnline: VeryVerbose: MCP: Queuing Mcp request for user=UID url=https://www.fab.com/e/artifacts/GothicInbd33d5742f0eV3/manifest
[2025.02.01-11.58.56:167][246]LogOnline: VeryVerbose: MCP: Running Mcp request for user=UID url=https://www.fab.com/e/artifacts/GothicInbd33d5742f0eV3/manifest
[2025.02.01-11.58.56:715][262]LogOnline: Warning: OSS: Invalid response. CorrId=UE4-UID-UID-UID code=404 errorcode=JsonErrorUnknownCode errormessage=Server error of type JsonErrorUnknownCode errorraw={“Not Found”:“Could not find any manifest download info with artifactId=GothicInbd33d5742f0eV3”}
[2025.02.01-11.58.56:715][262]LogOnlineFAB: Warning: OSS: GetVaultLibrary_HttpRequestComplete - request failed
[2025.02.01-11.58.56:715][262]LogPortal: Error: FCommunityPortalOSSImpl::OnHandleRequestFabManifestComplete failed! 0 0
[2025.02.01-11.58.56:717][262]FCommunityPortalVaultCache: ERROR: Manifest download fail - UID:UID:GothicInbd33d5742f0eV3
Platform
Unreal Engine Launcher + Safari
Operating System
MacOS 15.2 (Sequoia)