Good afternoon, I can't install datasmith exporter, 3ds max is installed and ue4 is also installed, but the error "A supported version of 3ds Max was not found" pops up, how to solve this problem

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good afternoon, I can’t install datasmith exporter, 3ds max is installed and ue4 is also installed, but the error “A supported version of 3ds Max was not found” pops up, how to solve this problem