Getting repeated emails from FAB support and getting no responses no my replies ???

Summary

Hi FAB Support.

This is very frustrating.
I have just now again got an email from FAB.
I have already received a first payment 31/12/2024
What is going on?

I have each time responded to this by telling them this, but I doubt that anyone is actually reading the replies from me.
Can you have support actually look into this, or tell me whom I can contact to get this resolved?

Hi there,

Our records indicate that you have not yet provided your payout information, which is required to activate your Fab Publisher account. Without this information, we would be unable to send you the money that you might earn from making sales.

Please note that if you do not provide your payout details within 60 days of the effective date of your Publisher Agreement, your Publisher account will be closed, your Fab Distribution Agreement will be terminated, and you will need to re-apply if you wish to become a seller on Fab.

Please visit the Publishing Portal to provide your payout information and get started selling.

If you have any questions, please contact Fab support.

Thank you,
The Fab Team

What type of bug are you experiencing?

Publishing

Steps to Reproduce

I have responded to the email and try get clarity, but they never respond

Expected Result

Response so that the matter can be solved.

Observed Result

no replies, like support does not read my emails

Platform

Chrome

Operating System

W10