Priority is given to issues considered bugs or “showstoppers” for all Engine Users in general. The lowest priority is given to “how-to’s” that are so specific they would only help that one individual for that one instance. That said, if someone just happens to know the answer to an issue while scanning the posts, they will not hesitate to post an answer. That would explain why some questions are answered almost instantly while others, that may require more research, seem to take a while.