Getting product support - no email, expired Discord link...what to do?

General Feedback & Requests
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1

Hello FAB, can you advise what to do if a seller has no contact email and their in-engine Discord support link has expired (link is in the plugin). Any advice would be appreciated.

2

As far as I know, contact email for a seller is mandatory. You find it in the about tab on the seller Fab page.

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Thank you very much. I had not seen the about-tab. You are a legend, thanks for taking the time to reply.

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@ozCROM Did @berguina’s comment help you locate what you need/resolve the issue you were facing? :slight_smile:

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I’m pretty sure if you are unable to reach the seller at their provided contact info you are eligible for a refund, you may need to provide proof that the seller couldn’t be reached though.

6

Yes it did thank you. I had not noticed the author TAB.
Are you able to mark this as resolved?

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