Hi, anybody knows how long need it to get a Promo licence key after ordering? Need it days to get it or it is quick to get one?
Since I use instant payment methods it’s always instant.
Well, for me it wasn’t instant. It’s more than 30 hours since payment and no licence yet.
Sorry to hear that. Is this your first license?
That could mean that initially there is some kind of approval required…
hello, the license is generated automatically once we register the payment - when you pay by card, it is usually immediate (when there is enough credit), other payment methods can take more days
Yes, it’s my first licence. Paid with a credit card with enough money. Still not having the licence even though the money is taken from the card. I guess maybe using Steam to buy a licence is faster.
Dear David,
please contact us via our contact form. Include the e-mail you placed the order from and your payment confirmation. Thank you.