I am beginner so this might be really rookie question. I searched to find an answer for 2 days and I couldn’t find, so I’m here.
After I completed all tutorials at UE4 website, I wanted to see how can I publish a game for Windows. For my endless runner game, I selected Win 32 and get “shipping” mode and started process. After a while, I got my game folder and double clicked to .exe. The game windows disappeared after 2-3 seconds. I tried again and it said my display program crashed and reset. Then I tried again there was no warning or anything, it just disappeared. I tried few more different type of games with starter content package and all of them disappeared as others without warning. In UE4 while I am playing there is no problem or lagging.
Before I start to do animations, layouts and other time consuming stuff, I have to know is this meant to be because those are tutorial games or is it about my hardware?
My laptop spec.:
CPU 2.00 Ghz
8 GB RAM
NVIDIA GeForce GT 550M
Win 7 64Bit
Hi! It appwars so your first problem is your GPU. GT 550M is very weak, especially because it has M at the end(laptop GPU). Minimum requirement says GTX 470(second number means so this one is gaming, but the first one tells so it is old). GT 550 is newer, but lower and M at the end means it is even weaker, because it is small, square shaped chip that fits in your laptop. I think so your problem is hidden inside of your low GPU, but I might be wrong…
Thank you for report this issue that you have been seeing. I am going to need a bit more information before I begin digging into this issue. Would you be able to clarify if you are using a binary or source build of UE4?
It is a possibility that an error may have occurred when downloading the engine. What tutorial projects are you having issues with?
Any additional information would be greatly appreciated.
Hi ,
Thank you for your fast fast response. I am using binary build (not Github version with full source code). I think I didn’t encounter with any error while I was downloading or installing the engine.
As I said I didn’t encounter with any problem during creating those games. I am using blueprint projects. Also, I tried to export FPS game with starter content without any changes in its blueprint to see if it will work, but it didn’t work either.
Thank you for your kind help!.
First, I thought that might be my problem but I am playing MMORPGs and MOBAs with this laptop with good resolution and without lag. Games that I’ve exported were really small, they didn’t have any texture, maps ,widgets, background layouts, AIs, different levels or second character. That’s why, I think the main issue may not be my graphic card. (but not sure, of course :D) Thank you!
Maybe you haven’t got the latest drivers? Or maybe you had installed UE4 wrongly? There are a LOT of possible reasons. Just search around and look for some that ain’t the faulty ones. Using exclusion method could be useful;)
I took a glance at the specs that you are currently using and the GPU does seem a bit low for UE4 to run correctly. Are you able to open a blank template project, package, and then open the project correctly, or do you experience a crash similar to previous projects?
To eliminate “installing or downloading problem” probability, I re-installed both launcher and 4.7.3 engine. Then I tried different cases and at the end of all of those tries, the game window crashed.
I tried:
Open a Puzzle template with blueprint, package it and open
Open a blank template with blueprint, package it and open
Open a First Person Shooter template with blueprint, package it and open
Open a FPS template with blueprint but this time I decreased “maximum quality” to “Scalable 3D or 2D”, then package it and open
Open previous projects(tutorial projects that I mentioned), in engine I could play it without problem and lag, package it and open
at the end of all these cases, I saw the game window 2-3 seconds at most. In the crash reporter, it always says “No minidump found for this crash.”
To eliminate “low GPU” option, I will try to find a powerful computer to try package and open. If it works then my issue will be found. However, still I can’t understand how I cannot open blank template game application but I can play AAA title games and MMORPGs without problem.
Is there anyway to decrease resolution and then package it? Maybe I can try with low resolution game, if it works again I can understand, the problem is my graphic card.
I checked the updates and re-install UE4 to be sure that those are not the problem. I should find a powerful computer and try the games that I did with tutorial. If it works, it means my GPU is really low. As you said I should check every possibilities and eliminate them until I find the real problem.
We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.
Last few weeks were really busy, I couldn’t try your advice.
I tried this with another computer (Intel Core i7 3.2 Ghz, NVIDIA GeForce 650M, 8 GB RAM) and packaging was successful. And then I tried with the minimum quality (according to link that you provided) with my laptop and package it. However, it crashed anyway. So as conclusion, most probably my GPU is very week as adriansnetlis said before.
Sorry, I couldn’t write here before. I tried to package my games with another computer (which ended successfully) and then packaged games with minimum resolution with my computer (they crashed anyway). As a conclusion, my GPU is not strong enough to handle this engine.
I know this post is old, but I wanted to see about one more possibility. , you had said that you packaged with Windows 32, correct? Your laptop specs say that you are running a 64-bit version of Windows. Have you tried packaging with Windows 64?
