Game won't package after multiple attempts

Development Platform & Builds
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1

Game fails to package or stalls with these error messages

UATHelper: Packaging (Windows): [23916:13124:0815/084356.587:ERROR:google_update_settings.cc(265)] Failed opening key Software\Chromium to set usagestats; result: 5
UATHelper: Packaging (Windows): LogLiveCodingServer: Display: Live coding ready - Save changes and press Ctrl+Alt+F11 to re-compile code
UATHelper: Packaging (Windows): [23916:4492:0815/084404.453:ERROR:device_event_log_impl.cc(196)] [08:44:04.126] USB: usb_service_win.cc:105 SetupDiGetDeviceProperty({{A45C254E-DF1C-4EFD-8020-67D146A850E0}, 6}) failed: Element not found. (0x490)
LogDerivedDataCache: C:/Users/rainb/AppData/Local/UnrealEngine/Common/DerivedDataCache: Maintenance finished in +00:00:51.231 and deleted 0 files with total size 0 MiB and 0 empty folders. Scanned 26845 files in 27014 folders with total size 424 MiB.

2

Hello there @lanaawilliamss!

That log extract doesn’t point out to anything concrete on why the process stalls or fails, as they are mostly warnings.

I would start by checking the full Output log, or even checking in your project’s folder, under Saved/Logs/ for a full crash log. If you can share any of those here, we can investigate further.