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Game is not working well on Android 10

Hi, I made a game for Android, I released it for closed tests in Google Play, everything works good, Ads, gameplay. It’s ok. But as I observed, I have problem with Android 10. I observed this bug only on devices with this version of Android. When i Play new game, gameplay is totally bugged. 0 animation, hero is moving but without animations. It’s about archer and he is not shooting too. In places where should be functions like showing HP text on HP bar, there is nothing. Not working mechanics like getting hurt. Nothing working good.
As I said, I see that only on devices with Android 10, on other devices it’s working very good.
Where can be a problem because I spend 2 weeks to solve this and I’m still confused…

Thank you for help.