Full wishlist history has been lost

Hi there,

The wishlist data for our game should go back to December 2022. However when I export a full report it now only goes back to May 2023. It then looks like all the data before May repopulated itself all in one day on September 23rd of this year. Is it possible to correct this data? It’s unclear what happened or if its accurate anymore.

Thank you!

Hi there,

This is a known issue that we are working on a resolution for, however I unfortunately do not have a timeline to provide for a solution at this time. We appreciate the patience on this issue and want to assure you that the wishlists are still active.

Hi there, thanks for letting me know.

Hi again, I saw a message on my Epic dashboard that the wishlist data issue has been fixed. However, I am still missing data prior to April 30th, 2024. Additionally, there are occasional blips in the data where the number is much lower on one day, but returns to a higher value the next day. The overall total is in line with the total before this issue, but I’m concerned that the overall data is inaccurate. Having complete historical data would also be valuable.

Thanks in advance for your time.