does this happen in just your project (if someone gave you a project to try out or work on), or say a template project, and can this be recreated in a Blank project?
Did you add any plugins or external assets to the engine, or your project before this happened? are you on a School or company system that had the Engine already installed? Did you modify any of the Installed Engine files (the installed binaries are write protected by default so you have to take a few steps to modify them)
are you opening the project from
- the EpicGamesLauncher→Library→[ProjectName]
- from the project picker in the editor launching the editor first (the Unreal Icon on your taskbar or the desktop),
- or from the
*/[ProjectName]/[ProjectName].uproject.
-
- for either of the first 2 try going to your project’s directory, and launching it directly from the
.uproject and see if you get the same behavior.
do any other programs behave strangely? (randomly crashing, freezing, or closing)
are you sure there are no popup boxes from Unreal or Windows?
in your Project directory go to the logs. */[ProjectName]/Saved/Logs the one at the top is the most recent one. it is a raw text file so any text editor will be able to read them. do a search for “Error”, “Warning”, or “EXCEPTION”. these files are written to in real time while the editor is open so the last few lines is that last response to the user, system, or engine.
the crash reports if they are generated will be in */[ProjectName]/Saved/Crashes the bad part is with you are force closing the program Windows might not give the engine time to create the crash report.
if there are no Errors, Warnings, or Exceptions in the Logs go to the next section (we may end up doing it anyways, but if it is just the project we can save some download size if you have data limits); If there are stop here, and copy the text lines with the text and like 2 or 3 lines above and below it. (these are plane text, but I just request you put them in a formatted text block.
then Lets make sure your Engine install is not corrupted: in the Epic Games Launcher in the Engine Version picker right under the engine version Tile there is a 3-dots menu, one of the options is “Verify”
- this will run a checksum on the installed engine binaries/files, then attempt to re-download any that fail the check. (if the best case it is about a quarter too half the time of the engine download, with an all clear, at worst it could be re-downloading a portion of the engine)
afterward see if you are experiencing the same, or similar issues.