free-content-submission freezes after submit

Alex_Houdini · April 6, 2026, 5:06pm

Summary

Submitting an asset to Epic Limited Time Free doesn’t work; it freezes after I fill out the information and click the submit button.

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://support.fab.com/s/free-content-submission?language=en_US&token=2C0D9gGYntdfoMrDX2wPFnQxMTikvjjtWflv

Steps to Reproduce

fill information and click submit button

Expected Result

should confirm submitting information

Observed Result

freezes

Platform

PC/Android

Operating System

Windows 10

Howard2665 · April 7, 2026, 7:09pm

Having the same issue. Once clicking submit it gets stuck perpetually

vimesito · April 10, 2026, 5:45pm

Same here

Speedooo · April 11, 2026, 10:44am

Having the exact same issue, tried on pc and android using Chrome/Brave Browser.

SkyeEden · April 14, 2026, 1:24pm

Hey everyone,

I wanted to take the moment to let you all know that we’re investigating this issue. Once we have some more information, I’ll update the thread.

Thanks!

SkyeEden · April 14, 2026, 1:26pm

It appears there might have been a technical outage. If you previously met with this issue, could you attempt to try again and inform me of the result?

Thanks!

vimesito · April 15, 2026, 3:57pm

hey, it works! thank you!

SkyeEden · April 15, 2026, 4:29pm

Yay! Thank you for confirming!