[Forum, Bug] Forum login "Incorrect response. Please refresh the page."

“Incorrect response. Please refresh the page.” is the message I’m getting when logging in with FireFox. digging into the network data I see this is actually a problem with the hidden captcha, error code “errors.com.epicgames.accountportal.captcha_invalid”. You should probably give an alternative captcha method.

We’ll get someone to take a look, thank you!

We’re out on a limb with FF.

The people who wrote the web interface for Disney Plus should be thoroughly ashamed of themselves. Basically impossible to control with FF. I think they wrote it for Edge, and only ever tested it on a tablet :joy:

1 Like

Same here with FF ; captcha doesn’t display and response having errors.com.epicgames.accountportal.captcha_invalid
Ok with Chrome

Thank you again @Roy_Wierer.Seda145 for calling this out, it should be fixed!

1 Like

Endless loop captcha issue. Same problem here for the first time.
“Incorrect response. Please refresh the page.”
Cannot access Quixel Bridge within the engine.
Browser login worked fine after turning off some privacy setting…
Tried VPN on/off. Different VPN. No VPN.

1 Like

I’m having this same issue and I have no idea how to fix it to login.

I got the same thing. For 2 days now. Impossible to login.

I’m now having the same problem even after changing my password AGAIN! cleared cache in Chrome, Firefox AND edge, still no joy, this is getting tedious, unite doesn’t have this crap to deal with.

This was never fixed. Its been going on for years (since Discourse) anyway. The Browser doesn’t matter… Take Firefox or any Chromium based browser? Same old Captcha hell. Suggestion: Epic should just revert to using 2FA codes for everything, for users with 2FA enabled. :wink:

I just found a way to avoid this error. couldn’t fix it in the epic, but there are other ways to log in like steam, google, xbox, lego, etc. you can simply make an account with the same email in one of those platforms and connect them to epic game (log in through one of them) then you will log in with the same email and can access to your information.

NOTE It seems you need to connect them once, and then you can sign in by other platforms.