Fortnite and unreal engine crash error- Help please

Hi, I have one question. I need help when I turn on fortnite. I’ll just show you a picture with the fortnite logo and then it will fall off.Just crash error or what. The same is true for Unreal engine.Any advice, tip or help?

cara eu estou na mesma

cara tbm estou com o mesmo problema

Hello, thank you for reporting your issues with Fortnite. However, Answerhub is meant for issues relating directly to Unreal Engine 4 rather than our game titles. For assistance with Fortnite, please visit the following link:

http://fortnitehelp.epicgames.com/

If you cannot find the solution to the problem you’re encountering, please use the Email Us link on that page to contact Player Support for further assistance.