Hey guys – we’re trying to get to your questions and support requests as soon as we can. Details here: https://forums.unrealengine/showthread.php?30392--Support
As for the asset issues, particularly the Cattail model, we probably put too much stock in our naming convention. You might notice that we label the resolutions we ship as Hero, Desktop, and Mobile. That’s probably misleading you guys – sorry about that.
To us internally, these labels pretty much refer to the rough triangle counts and not necessarily that they’ll work well in dense populations for the named platform.
- Hero: ~10,000 - 15,000
- Desktop: ~5,000 - 8,000
- Mobile: < 1,000
For strictly grass models, we do offer planar versions, just not this one yet. I talked to the artist who designed the Cattail and she said her intent was for it not to be used as a general grass model that might be used to populate a whole field since Cattails normally grow at water’s edge. It was meant for sparse populating. That said, she’ll be updating it to include lower resolution varieties this week. For those who already have it, you’ll be able to download the update when it’s available.
We’ll have an engineer come and address the issues in this thread very soon.