filling the age rating

Development Getting Started & Setup
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1

I’m trying to publish an island, it’s all about shooting balls with angry faces really, in slightly spooky setting, no gore or anything like that.
First got rejected when I filled the questionnaire for age rating about 3+ and then second time when I filled it like it’s gta (which banned it for russian region) and also got rejected.

1.18 Island Content Disclosures - When submitting your IARC Age Rating Questionnaire, you are required to accurately disclose relevant content within your Island in order to receive age appropriate ratings.

couldn’t this be more specific on what I’m doing wrong? will I get auto banned for trying for a third time? :stuck_out_tongue:

2

Hello Laggyluk,

Make sure that you’re answering the correct way for the ‘Fortnite-Wide Standards for Interactive Elements’ (<Section in the middle of that doc)

Were you answering any of those differently for the first 2 submissions?

3

Yes, bits were different each time. I’ve made third attempt and tried closely following the guidelines from faq, still got rejected. The worst part is that it doesn’t really state what exactly is wrong with it. No specific reason given.

  • 1.18 Island Content Disclosures - When submitting your IARC Age Rating Questionnaire, you are required to accurately disclose relevant content within your Island in order to receive age appropriate ratings.
    • The content within your creative island
4

wrote a ticket to support, got advised to file an appeal to that decision, appeal got rejected with zero explanation.
I guess I have to rebrand the island to happy colors now.

5

Weird,

If you want to share your promotional images and/or screenshots of your experience we’d be able to speculate as to what could be causing this rejection.

6

image
maybe the boobas on spawner balls make them 18+?
maybe the angry faces are just too realistic and human-alike?

7

I asked my wife to playy it and fill the age rating questionaire for me, she did that and it got rejected.
Then I changed the island name and graphics to ‘angry balls’, rejected.
In mean time I wrote to epic’s support and all I got is info that it’s third party doing the age rating verification so they can’t help me in any way.
All while there are multiple games with ‘balls’ and ‘devil’ themes visible in discovery.

8

So you keep getting rejections that reference “Rule 1.18”? Try watching this video if that’s the case.

Do you have any custom assets that you’ve imported?

9

That actually helped me, turns out I should have checked the ‘violence against humans’ even though it’s not really visible as its first person view xd thanks :+1:
Why oh why they refuse any kind of communication or details on refusal is beyond me. Only thing that comes to mind is that they get paid per each submition :stuck_out_tongue:

10

Glad to hear that was it!

:clown_face: Violence against balls seems different than violence against humans to me. But if you put a humanoid face on a ball does that make it human? It’s a devil face - are devils human? /end :clown_face:

My guess is that there might be some red-tape with IARC where specifically calling out which rule was mislabeled/in violation would be considered ‘coaching’ or something.

Hopefully the process will improve in the future.

11

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