For the past 4 months, I have tried 3 times to update my Gmail address in Hyperwallet, which is connected to my Fortnite Island Creator Program account. I checked some documentation, and it said to contact Epic Support. I have contacted them 3 times, and each time they tell me to retake the tax information.
I have completed the tax information process again, but when it’s time to enter my new email, the system always gives an error. It will only let me proceed if I enter the old email that I originally used when creating my Epic account.
It would be great if this system could be improved in the future to allow creators to update their email addresses more easily without running into this error.