Fatal Error?

Hey guys,

We recently launched a game called Dicetiny on Steam EA (, and right now many of our users get an error message "Fatal “Error” which crashes the game. The error message shows just “Fatal Error” without any follow-up texts.

Initially we thought this was happening only to laptop users but we noticed there are also a few desktop users experiencing this issue. We’re suspecting this maybe happening to users with low spec graphics card but also suspecting there’s a bug on UE4’s side. Here you can find more details about it.

Anyone else has experienced this issue? and do you have any clue what’s causing this? Your feedback will be highly appreciated!