Fatal error: [File:D:\Build\++UE4\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 251] Result failed at D:\Build\++UE4\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error 8876017C

Development Getting Started & Setup
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1

Hey, I’m new at this, first time using UE4 but I’m having some problems. Everytime I interact with anything in the UE4 UI the engine crashes. Just by passing the cursor throught the icons is causing crashs. The log is:

Fatal error: [File:D:\Build++UE4\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 251] Result failed at D:\Build++UE4\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error 8876017C

UE4Editor_Core!FDebug::AssertFailed() [d:\build++ue4\sync\engine\source\runtime\core\private\misc\assertionmacros.cpp:417]
UE4Editor_D3D11RHI!VerifyD3D11Result() [d:\build++ue4\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:251]
UE4Editor_D3D11RHI!FD3D11Viewport::PresentChecked() [d:\build++ue4\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:363]
UE4Editor_D3D11RHI!FD3D11DynamicRHI::RHIEndDrawingViewport() [d:\build++ue4\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:665]
UE4Editor_RHI!FRHICommandListExecutor::ExecuteInner_DoExecute() [d:\build++ue4\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:325]
UE4Editor_RHI!FRHICommandListExecutor::ExecuteInner() [d:\build++ue4\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:578]
UE4Editor_RHI!FRHICommandListExecutor::ExecuteList() [d:\build++ue4\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:628]
UE4Editor_RHI!FRHICommandList::EndDrawingViewport() [d:\build++ue4\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:1509]
UE4Editor_SlateRHIRenderer!FSlateRHIRenderer::DrawWindow_RenderThread() [d:\build++ue4\sync\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:935]
UE4Editor_SlateRHIRenderer!TGraphTask > >::ExecuteTask() [d:\build++ue4\sync\engine\source\runtime\core\public\async\taskgraphinterfaces.h:829]
UE4Editor_Core!FNamedTaskThread::ProcessTasksNamedThread() [d:\build++ue4\sync\engine\source\runtime\core\private\async\taskgraph.cpp:679]
UE4Editor_Core!FNamedTaskThread::ProcessTasksUntilQuit() [d:\build++ue4\sync\engine\source\runtime\core\private\async\taskgraph.cpp:575]
UE4Editor_RenderCore!RenderingThreadMain() [d:\build++ue4\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:333]
UE4Editor_RenderCore!FRenderingThread::Run() [d:\build++ue4\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:467]
UE4Editor_Core!FRunnableThreadWin::Run() [d:\build++ue4\sync\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:76]

My laptop is an Acer Aspire VX5-591G:
-Intel core i7-7700HQ @2.80 GHz
-16 GB RAM
-Windows 10
-NVIDIA GeForce GTX 1050Ti 4 GB

Could someone help me please? Thanks

2

Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

3

265019-erro-ue4-all.jpg
265019-erro-ue4-all.jpg591×3837 449 KB

3 Likes
4

Hey I have nearly the same error but it in combination with dircetx 12 and not directx 11 and the fix you have sent isn’t working for me because i don’t even have an Intel HD graphics. I only have my graphics card in the device manager.

Has anyone else an fix for it?

Greetings

5

Have you found a fix for this? I’m encountering same issue with 4.22.3 latest version so far…

6

Same here, except it says line 25

7

Thank you bro, this worked for me. 2 days of searching, you are my hero

8

Same with 4.23.1
Do you guys use VR in your game?

9

im also getting this in my VR game as of 4.23.1

1 Like
10

assertion failed: gd3d11rhi->getquerydata(query->resource, &query->result, sizeof(query->result), query->querytype, true, false) [file:d:/build/++ue4+licensee/sync/engine/source/runtime/windows/d3d11rhi/private/d3d11query.cpp] [line: 45]

I’m having this error. I’ve been encountering it when I try to package my game. I know that this is a DirectX error. But I have no idea how to solve it. Should I try using DX11 instead of 12?

1 Like
11

You may not be able to properly diagnose and detect whether it is an asset or driver, what worked for me was going in to my Saved\Backup and replacing my main map with the last saved. That worked for me, i basically reverted to the last couple of backups and did not have the issue again. Hope it helps

1 Like
12

Hey, if you build lights in your map (even if it doesn’t have to be, could you still do it?).
can you then pack the game, or will the error come back?
BR

1 Like
13

Excellant. Thank you very much. Working fine.

1 Like
14

The UE4-Ranch_Simulator Game has crashed and will close LowLevelFatalError [File:Unknown] [Line:671] hr failed at E:/UnrealEngine-release/Engine/Source/Runtime/D3D12RHI/Privet/D3D12Resources.cpp:413 with error DXGI_ERROR_DEVICE_REMOVED with Reasone: DXGI_ERROR_DRIVE_INTERNAL_ERROR

can’t find a solution please help me to start the game. I’ve try it so much time but didn’t worked.

15

To do this, go to Nvidia’s website and download the latest driver. Choose to remove the previous driver while installing the new driver.

16

ue5.3 same issue vr template and vr , LoginId:d03dc81b497dce76a7949a9474e4bbf2
EpicAccountId:f9d2f130422d46ecaef4f5dc3aa2f0bd

Assertion failed: !bInstancedStereoEnabled || (bInstancedMultiViewportEnabled || bMobileMultiViewFallback) [File:D:\build++UE5\Sync\Engine\Source\Runtime\RenderCore\Private\StereoRenderUtils.cpp] [Line: 128] If ISR is enabled, we need either multi-viewport (since we no longer support clip-distance method) or MMV fallback (which uses vertex layer).

UnrealEditor_Engine
UnrealEditor_RenderCore
UnrealEditor_RenderCore
UnrealEditor_Engine
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll