Failed to obtain steam user stats, user: Username has no stats entries

Hi guys!I have a steam leaderboard. I am able to write data, I am able to read data, BUT only for yourself. When reading several lines using the “ReadLeaderboardsAroundRank ()” command, strange things happen … The account data under which I am currently logged on to the PC is read correctly, and the data of other users are not read correctly, examples:
- can not pull up the user’s nickname, I work through time, usually you need to restart the application a couple of times
- points from the table are never pulled up, always returns 0, while in the console I observe the following error: “Failed to obtain steam user stats, user: Username has no stats entries”. And in the “Username” field the correct nickname is displayed, with all this, this user is present in the table, checked through the site.If you log in to Steam as a user whose data was previously incorrectly displayed, then everything will be displayed correctly, but the data of other users is not.
Input data:
- I work with steamworks using unreal engine 4.23
- sdk version 142
- Has own appid
- DefaultEngine.ini configured
- MyProjectName.Build.cs configured

Same here 4.26.1

same here, does someone know how to solve this issue?