All this comes because sellers on the marketplace have no easy way to verify if someone made a purchase or pirated their product.
On all other stores a seller can easily know if someone bought their product and easily communicate with the customers (to announce an update for example). This is not the case on the Marketplace.
The only way a seller has to know if someone bought their product is the key icon that appears near the username when a buyer posts a review or a question.
For this very reason, some sellers abused of the review/question sections to verify their customers and give them access to their support Discord servers. None of this would have ever happen if the marketplace had a normal system to verify purchases (because even if you canāt avoid piracy, you as seller still donāt want to provide support to pirates).
Now, at FAB to fix a mistake (not giving access to transaction IDs) they are about to make another one removing text reviews and questions. It doesnāt sound good.
I kind of disagree with this because of some security issues. Or at the very least, the insane amount of spam thatāll eventually happen.
With the pricing issue, I think that charging around $50 for an low-poly character model is somewhat fair. It might not be the best value, obviously. But itās something that isnāt really worth commenting on because Iāve seen stuff that went up to $1,400 for an pack of 17 photoscanned props (but to be fair, someone else is selling an complete game template for the same price). And regarding the harassment, itās kind of weird, tbh. Like, itās something that doesnāt feels native to the marketplace but Iām kind of out of touch with this kind of stuff
I kind of assumed that such an thing would be easy to filter out? Like, the forums doesnāt get an lot of traffic outside of certain threads and the easiest way to keep track of the apk spam is by actively searching for it
Contact your colleagues who are visiting the Unreal Fest Seattle, so they can make Epic aware of this issue, in the Q&A section of FABās presentation, or in conversations with Epic staff.
Join the livestream and ask Epic to return text reviews & questions.
Epic must be informed that open-text reviews & questions are very important for creators, customers, and FABās success!
Maybe is a good thing in the end, lets not forget how the Text reviews are used to confirm people from discord for different reasonsā¦
Epic already said:
Fab will have an integrated purchase verification solution on launch.
I disagree with the idea that Epic should completely remove text reviews only because some sellers abuse it.
Was this really the reason?
Why were the fake 5-star Discord reviews still transferred to FAB but just as stars-only reviews?
Why was the question section also removed?
It would be a bad experience for us if Amazon, eBay, Metacritic or Steam would completely remove reviews because some sellers are abusing them.
Relax, they already said text-reviews are coming. Fab hasnāt even launched.
Now question section is whole other matter. I totally support the removal of questions from our product pages. I already state the obvious reason: HARRASMENT. People didnāt ask questions, they used it to bully lower prices while trashing your products.
Iām just so glad they took out that Spot-Light from them. So, you got a questionā¦ SEND A Fā¦ EMAIL
Your assumption is wrong. Apple has used this strategy for years and it has resulted in clean, text-review/star rating system that everyone enjoys. All Apps have the Developerās Email or contact website for Questions. I have 12 published Apps and probably receive 1 email every 2 weeks. It is not a Spam at all. Itās very confortable and a great/quick communication for feedback and questions.
Terrible idea. Already stated why: HARRASMENT to push down our prices. They already gonna be monitoring text-review comments. Let the questions be handled by the Seller through E-mail.
To be honest I have not seen any harassment here on asset reviews, I would be curious if you can point them out. I could totally see it on Apple store but marketplace has been mostly amicable in my experience.
Not that harassment is excusable, I just havenāt really ever seen it as a problem here compared to other online storefronts
Outside of what was posted on one of Elementoās products, thereās hardly anything else thatās going on
Outside of what was posted on one of Elementoās
I have not seen what was posted at him
Basically, he created an low-poly female model and is selling it for around $50. And people are just heckling him over the price and the quality of it. Thereās probably more stuff that I canāt see, but I think that it might be just some kid thatās messing with him.
But again, Iām just an freeloader who drops by there for the free content that pops up, every month. But if this stuff really is commonplace, then I really donāt know what to say. Like, it mostly feels like an digital artstore if we ignore the plugins and templates, for sale.
In my personal experience, I never had just once a user using the questions to bully for lower prices.
They always just asked questions. The advantage to have it that way instead of e-mail is that a lot of people ask the same question. Having the answer publicly available saves a lot of work to the seller. Also per e-mail only the seller can answer, on the question page other people can intervene.
The question section of the MP wasnāt optimal (formatting problems, length of answer limitation, number of replies limitation), but it was already better than nothing.
Now, with its disappearance and the forum that doesnāt notify per e-mail when someone comments on the products threads, I see more and more the necessity/obligation to make a Discord to offer support to the buyers of my products.
I never said Harrasment on Reviews, I said it on the QUESTION section!. Marketplace is flooded with those. Not even you can denied them. You want some proof, look for any asset thatās āexpensiveā and youāll soon see those are not questions but bully comments to trash products and force the seller to lower the price. Itās a well known dirty tactic by Dev buyers to get the asset they want.
In my case, they stopped messing with my products after they saw my prices aināt changing cause of them. I also kept reporting and sending screenshots to banned their accounts. Lots of them are dummy accounts use for harassment, in case they get punished. They had a pretty little scheme in UE Marketplace to get the assets they wanted ā¦ now with FAB itās gone. Thatās why you see them crying here all day 
. Theyāre gonna have pay now $$$ 
Wrong man. The question section had the ability to remove comments you made. So when they saw that many were removed and reported. They erase their own shiitt. But donāt get it mixed up, my questions section was flooded with harrasment stuff from various accounts, not a just single guy. This is a big network of Devs that know each other for years and support one and other. So when one starts fire, the others add fuel. Then if they see Epic coming, they erase everything like it never happen.
Thatās why the question section was hell and it better not exist in FAB.
Epic officially stated the removal of open-text reviews and question section:
The migration process does not migrate buyer reviews and questions
Just a short consideration.
Without a text revew, Itās quite unlikely Iāll purchase one more product on Fab.
Oh my God, FAB is in danger nowā¦ without this guyās purchases the Store is destined to vanished 
Text reviews and ratings should be removed, this is a new marketplace and should be treated as such ā¦ also letās not forget that there are a huge number of fake ratings/stars, we have an opportunity to fix this now.
Fab will have the ratings, but not the text that shows why a specific rating was given.
Now, if a product had 1000 fake reviews because of a Discord verify or had a few bad reviews because someone was trolling/bashing, there will be no more a way to know.
So now, because a few abused of the system, all the other honest sellers have to suffer. Itās not in my opinion a good start for Fab.
And yes, itās totally normal that buyers will be discouraged to buy anything. When I buy something I like to read what other people say about the product. Stars alone mean nothing, maybe itās trolling, maybe itās a seller abuse, maybe itās just someone didnāt understand something, etc. Why should this be different for the people buying my products?
PS. The whole Discord verification drama could be completely avoided if the Marketplace had a way for sellers to verify the person that asked for support has really bought that product.
Although I never asked people who asked support for my products for a verification, I hope that the Fab will have a possibility to verify transaction IDs because in the future I want to be sure that the people I offer support to, are not pirates.