All this comes because sellers on the marketplace have no easy way to verify if someone made a purchase or pirated their product.
On all other stores a seller can easily know if someone bought their product and easily communicate with the customers (to announce an update for example). This is not the case on the Marketplace.
The only way a seller has to know if someone bought their product is the key icon that appears near the username when a buyer posts a review or a question.
For this very reason, some sellers abused of the review/question sections to verify their customers and give them access to their support Discord servers. None of this would have ever happen if the marketplace had a normal system to verify purchases (because even if you can’t avoid piracy, you as seller still don’t want to provide support to pirates).
Now, at FAB to fix a mistake (not giving access to transaction IDs) they are about to make another one removing text reviews and questions. It doesn’t sound good.
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