FAB support nowhere to be found!

General Issues & Bug Reporting (Fab)
1

Summary

Email to support fails!
Forum no response!
We are stuck in a simple W-8 form now for a month!

What type of bug are you experiencing?

Documentation

Steps to Reproduce

Email to support fails!
Forum no response!
We are stuck in a simple W-8 form now for a month!

Expected Result

Our tax form goes through

Observed Result

Tax form fail, no support

Platform

Mac

Operating System

OSX

Additional Notes

Email to support fails!
Forum no response!
We are stuck in a simple W-8 form now for a month!

We suffered with the failed Unity UDP and their other store fantasies and not planning to go through
that again with Epicgames.

If you want our business then contact us through out account. Else we have 0 options to contact you.

Take care

2

Hi, you can contact support through this form. Our team will be able to help you there.

3

Dear Sasha I have filed “numerous” posts that forum you specified the to no avail. Either my posts are lost or the email system for Fab is faulty which I already submitted a bug for the Fab email error I believe it was a 505 HTML.

I was told to change email and I did and same errors.

Mind you we have enterprise google cloud account and we have never experienced such IT issues in another site for past few years.

Therefore your suggestion for the said forum is not applicable.

All I need is to submit W-8 form and we are done.

D