Fab Store Broken

General Issues & Bug Reporting (Fab)
1

Summary

Can’t add to cart or buy anything, including the free for the week assets.

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

Steps to Reproduce

attempt purchase.

Expected Result

Purchase page pop-up.

Observed Result

error, try again later.

Platform

pc.

Operating System

Windows 11.

2

Some specific functions on fab still have issues in different browsers.

Try it on Edge or Opera.

3

(post deleted by author)

4

Tried Chrome, Brave, and Edge but it still does the same thing, end-user agreement pops up, I accept it then there is an error.

5

This is the error on the web pages code. Had to delete 2 of the links due to new user limit so the code isn’t exactly as seen.

  1. K {message: ‘Request failed with status code 500’, name: ‘AxiosError’, code: ‘ERR_BAD_RESPONSE’, config: {…}, request: XMLHttpRequest, …}

  2. code: “ERR_BAD_RESPONSE”

  3. config: {transitional: {…}, adapter: Array(3), transformRequest: Array(1), transformResponse: Array(1), timeout: 0, …}

  4. message: “Request failed with status code 500”

  5. name: “AxiosError”

  6. request: XMLHttpRequest

1. setRequestHeader: Proxy(Function) {length: 2, name: 'setRequestHeader'}
2. __sentry_xhr_v3__: {method: 'POST', url: '/i/eula/fab_eula/accept', request_headers: {…}, body: FormData, status_code: 500}
3. onabort: ƒ ()
4. onerror: ƒ (...n)
5. onload: null
6. onloadend: ƒ y()
7. onloadstart: null
8. onprogress: null
9. onreadystatechange: null
10. ontimeout: ƒ ()
11. readyState: 4
12. response: "{\"detail\":\"Internal error\"}"
13. responseText: "{\"detail\":\"Internal error\"}"
14. responseType: ""
15. responseURL: "https://www.fab.com/i/eula/fab_eula/accept"
16. responseXML: null
17. status: 500
18. statusText: ""
19. timeout: 0
20. upload: XMLHttpRequestUpload {onloadstart: null, onprogress: null, onabort: null, onerror: null, onload: null, …}
21. withCredentials: false
22. [[Prototype]]: XMLHttpRequest
  1. response:
1. config: {transitional: {…}, adapter: Array(3), transformRequest: Array(1), transformResponse: Array(1), timeout: 0, …}
2. data: {detail: 'Internal error'}
3. headers: xt {access-control-allow-credentials: 'true', access-control-allow-origin: 'https://www.fab.com', allow: 'POST, OPTIONS', alt-svc: 'h3=":443"; ma=86400', cache-control: 'max-age=0, no-cache, no-store, must-revalidate, private', …}
4. request: XMLHttpRequest {__sentry_xhr_v3__: {…}, setRequestHeader: Proxy(Function), onreadystatechange: null, readyState: 4, timeout: 0, …}
5. status: 500
6. statusText: ""
7. [[Prototype]]: Object
  1. status: 500
  2. stack: “AxiosError: Request failed with status code 500\n at _t )\n at XMLHttpRequest.y (\n at he.request (https://static.fab.com/static/builds/web/dist/8a294ae41ba1a918537b6831a977b301-v1.js:2:46074)\n at async Object.effect (https://static.fab.com/static/builds/web/dist/f005046deaef31e1f202f7f396345f94-v1.js:1:10681)”
  3. [[Prototype]]: Error
1. constructor: ƒ K(t,e,n,r,o)
2. toJSON: ƒ ()
3. isAxiosError: true
4. [[Prototype]]: Object
6

Try on the mobile phone too otherwise you will have to wait until the fab team fix this.

7

Made a new account and everything works fine so maybe my account is banned for no reason?

8

I don’t think so, from what i seen, the popup “end-user agreement pops up” bug often for most people posting here.

Try to contact the fab team on support.fab.com/s/?ProductOrigin=FabSupport so that they investigate if there an issue with your main account.

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