Summary
Hello,
I am a seller on Fab and have seen a big difference between the number of sales of my assets vs number of downloads (in the publish > reports > performance overview), is it normal ? Are several downloads by the same person counting in this ? Because for a particular asset (not free) I have like 5 times more downloads than actual purchases and that seems a bit odd.
Thank you
What type of bug are you experiencing?
Publishing
URL where the bug was encountered
Steps to Reproduce
Go to publish > reports > performance overview and compare the number of downloads and sales over this year.
Expected Result
I would prefer to have the number of downloads counting only as one for one costumer even if (s)he download it several times.
Observed Result
Much higher number of downloads than actual sales.
Platform
Any browser
Operating System
Windows