Summary
Hello, I last bought a product from Fab marketplace on June 19th, then I tried to buy another one on June 20th, but I got the error Looks like something went wrong. For your protection, this transaction has been declined. Please try another card or other payment methods. I sent an email to Fab support but they said they couldn’t do anything for me. Then I sent an email again and they said they couldn’t do anything.
I researched on forums and the internet, tried all possible solutions, tried all the methods I could find on the internet, tried 5 different cards, called my bank, deleted cookies, uninstalled and reinstalled the browser, tried on another computer, with another internet line, tried on my mobile phone.
The problem is not solved in any way and fab support officials do not make any effort to solve the problem, they just ignore the problem with copy paste answers and victimize me.
I want something to be done to fix the problem. There are many people like me who have the same problem.
I’ve been trying again every day for almost a week, hoping that the problem will be resolved and I can continue my work.
What type of bug are you experiencing?
Purchasing
URL where the bug was encountered
Steps to Reproduce
Buy a discounted product - Try to buy a product again after 1 day
Expected Result
Looks like something went wrong. For your protection, this transaction has been declined. Please try another card or other payment methods. Error Message
Observed Result
Purchase issue not resolved by Fab support staff for almost 6 months
Platform
Chrome , Edge , Opera , Brave , Onion , Yandex
Operating System
Windows 11 Pro , Windows 10 Pro