Fab payout options - where are they?

General Issues & Bug Reporting (Fab)
1

Summary

I’ve setup my creator account and published 2 items that are now “live”. I’ve also setup a publisher profile, tax info etc. Also had to setup some other “thing” with payer provider (I think), verify documents etc.

Where is the publisher payout page?

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/portal/publisher-settings/publisher-profile

Steps to Reproduce

Login to fab and go to publisher profile. Cannot see anything about publisher payout etc.

Expected Result

Should have a link or page for publisher payout

Observed Result

No publisher payout page

Platform

Windows 11 Pro (latest patches). Edge browser

Operating System

Windows 11 Pro

2 Likes
2

hi, @scsmmedia
The payout report page will go live after the launch of Fab next week. You will be able to view it along with the sales reports.

3

next week or next>next week until the end of 2024 when 100% of revenue expires?

4

The payout page is still missing and the sales are happening and we don’t have any proof for that. Just got an email from customer that he purchased my asset and want some support but I even dont know how to verify it.

1 Like
6

@Syed1074
To check it, go to:
Publish → Verify Orders
Then you can type the Order ID.

I hope this helps.

Sincerely, HighRender.

7

If you go to the old unreal marketplace payout page, assuming the product was migrated, you can see any fab payouts on there.

1 Like
8

Why is the payout/sales page still missing? I would really like to know how my assets are performing.

3 Likes
9

You mean I have to contact the customer and ask the order ID from them? if that’s the case we can only see orders from the customer who ask for support.

10

Hello everyone,
Where do old Sketchfab sellers see their products sold so far?
Currently only UE sellers have this option to track sales?

11

Quickest way (As long as you’re already a registered seller on fab) Click on your profile on the top right corner > account settings > marketplace seller > get started > reports

Insane that this is what we have to do and there’s no way to check when we’re getting the money we’ve earned…compared to sketchfab where you’d get your money immediately

2 Likes
12

(post deleted by author)

13

Great, thanks for the reply. Yes, now I can see the sales! :wink:

14

I think the answer to both questions is: Yes.

Sincerely, HighRender.

15

@epik_kate Will there be any further tools like analytics? Currently it feels extremely bare bone and you can only see the sales with very limited inforamtion.