FAB not showing roughness map in Scene Inspector

[RA3ID (Glowbox3D)]

Summary

I’m not sure what is going on, but when I view it in FAB, the roughness map isn’t there on one of the MatIds–it’s solid white. When I open the actual roughness map texture, it shows properly.

I just want to make sure it’s a FAB bug, and whomever downloads my model will get a proper roughness map. It’s obviously showing the roughness map for the top of the arch, but the pillars (which are a separate MatID) are showing solid white. I don’t see a control in FAB that allows me to switch MATIDs, like Sketchfab used to allow. Maybe that’s the issue?

Also, it’s just misleading for a potential buyer to look at the scene inspector for the model and see a full-white roughness. I’ve been at this for over a decade, and if I’m confused on why I’m seeing no roughness map on the pillars, then a potential buyer certainly will.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/portal/listings/eb494206-f5bf-4d61-86f7-33928745132c/preview

Steps to Reproduce

N/A

Expected Result

N/A

Observed Result

N/A

Platform

Chrome, PC

Operating System

Win 10

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[skfabby (Abby)]

Hi @RA3ID - thanks for reporting this. I’ve shared it with the team and they’ll take a look. Is this happening on multiple of your products or just the one linked above?

[Remy_Work (Remy)]

Hello, looking at the model looks like the textures are there,but they are not assigned to the roughness channel

I don’t know how much you are familiar with the editor, so I’m sorry if this is obvious to you, but you can set it like this