I’m writing to express disappointment in Fab in handliing refund on assets that don’t work advertised . I bought this asset on sale (wasn’t cheap, $175), and the scale is too small when put against third person manny. I can’t even walk through the doorway etc.
I’ve written to author, who said the scale is smaller than manny asked me for more money to fix it. I requested refund, he refused and ghosted me. Fab support also refuses to refund, saying I must get author approval.
I have bought thousands of items from Epic Marketplace. When asset doesn’t work as advertised, the old Epic marketplace will review and refund. This new Fab is disappointing, as a marketplace, they should take responsibility that assets work.
well the description clearly say 1:1 so the author is not to blame on that.
asset does work as expected, have you seen a 1m80 european visiting traditional asian building ?
it’s probably because of that that you claim didn’t get accepted.
select entire scene, groupe it, scale it and call it a day ?
If I’m in the EU, I’m entitied to refund for software that don’t work. If you have an asset and see, the prop/rooms are really too small (see the small room there). Nothing to do with european 180m unless you mean its for dwarves.
