Summary
When uploading a 3D model (FBX) to the media gallery item in the product registration input form of FAB, there is an issue where the model is previewed with the top and bottom flipped.
What type of bug are you experiencing?
Publishing
Steps to Reproduce
- Select a 3D model from the media gallery
- Upload the FBX file
- Click the play button after uploading
- The uploaded model is previewed with the top and bottom flipped
- Go into 3D editing and rotate the 3D model and save
- It is displayed normally in the product preview of the seller account.
- When previewing the media gallery of the product in the buyer account, it is displayed with the top and bottom flipped
Expected Result
When uploading a 3D model, the axis should not be flipped and should be displayed normally
Observed Result
It is displayed with the top and bottom flipped
Platform
Chrome browser
Operating System
windows 11