Fab Library did not shown in Epic Library

Summary

I just brought a pack in fab but I can not see it in my Epic Library

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

https://www.fab.com/listings/1ac27c48-88db-4f11-a231-7041b37f88f8

Steps to Reproduce

Buy Unreal asset on Fab.com
Try to download it/find it in your Unreal Vault

Expected Result

The asset appears in my Epic Library

Observed Result

The asset does NOT show up in my Epic Library

Platform

Unreal 5.4.4 Epic Game Launcher Library

Operating System

windows

Second this -EG I have numerous 2D assets showing in my FAB library, but only ONE of them in my launcher. If I manually search on one of the missing assets, it will display in the launcher, but NOT is I search within “2D Assets”. I must search in “all” to find it this way.

Thanks but even I go search in all nothing shows there, even I test to add new stuff to my library nothing shows there too

1 Like

That’s not very helpful to you then. Sounds like they’ve got more than one problem with this.

Hi @Geo13Yang . For clarity before I take it to the team, are you expecting to see your purchased assets here:

Or here:

Or somewhere else?

Yes The page lead me to the pic you shows and nothing is there

I am experiencing this as well. I purchased my first asset from fab early this morning. it shows in my fab library on the website but its nowhere to be seen in the Unreal launcher. I have hit the little refresh button next to fab library but it does nothing, (it just thinks for about 30 seconds and then stops with no change) if I try to download it from the fab website it just open up my unreal launcher and nothing happens.

This is frustrating because I spent money on something and cant access it.

Can you confirm if you’ve selected the “All” category filter, but still can’t see the assets in Launcher?

I’m currently having the exact same issue on a paid asset pack. Identical steps taken and yes, ‘all’ is selected. I have reached out to the publisher to see if they perhaps have a direct download for me but no reply as yet. Here is the asset link: https://www.fab.com/listings/cbe17ebb-926e-4888-808b-f839cd544793

I also now see that it’s from the same publisher as the original poster. FreshCan. I’ve bought and used their assets before and they’re fantastic btw so I’m assuming this is just a glitch somewhere and not dishonesty.