I just brought a pack in fab but I can not see it in my Epic Library
Purchasing
Buy Unreal asset on Fab.com
Try to download it/find it in your Unreal Vault
The asset appears in my Epic Library
The asset does NOT show up in my Epic Library
Unreal 5.4.4 Epic Game Launcher Library
windows
Second this -EG I have numerous 2D assets showing in my FAB library, but only ONE of them in my launcher. If I manually search on one of the missing assets, it will display in the launcher, but NOT is I search within â2D Assetsâ. I must search in âallâ to find it this way.
Thanks but even I go search in all nothing shows there, even I test to add new stuff to my library nothing shows there too
Thatâs not very helpful to you then. Sounds like theyâve got more than one problem with this.
Hi @Geo13Yang . For clarity before I take it to the team, are you expecting to see your purchased assets here:
Or here:
Or somewhere else?
I am experiencing this as well. I purchased my first asset from fab early this morning. it shows in my fab library on the website but its nowhere to be seen in the Unreal launcher. I have hit the little refresh button next to fab library but it does nothing, (it just thinks for about 30 seconds and then stops with no change) if I try to download it from the fab website it just open up my unreal launcher and nothing happens.
This is frustrating because I spent money on something and cant access it.
Can you confirm if youâve selected the âAllâ category filter, but still canât see the assets in Launcher?
Iâm currently having the exact same issue on a paid asset pack. Identical steps taken and yes, âallâ is selected. I have reached out to the publisher to see if they perhaps have a direct download for me but no reply as yet. Here is the asset link: https://www.fab.com/listings/cbe17ebb-926e-4888-808b-f839cd544793
I also now see that itâs from the same publisher as the original poster. FreshCan. Iâve bought and used their assets before and theyâre fantastic btw so Iâm assuming this is just a glitch somewhere and not dishonesty.
Yes even after a week nothing shows in my labrary
I am having the same issue. Nothing new that I put into my library on the website shows up in the Launcherâs Fab Library; Iâve tried refreshing many times over several hours. I also cleared the Launcher cache.
User error for me! Issue resolved. I made the mistake of purchasing the wrong license. I have the assets and theyâre awesome. Double check your licenses folks! It was an unexpected extra step for me. Whoops!
EMP-15223 has been âClosedâ. Weâre unable to reproduce this issue.
