Was just going to post the same (and might still). I used Megascans on an almost daily basis (and often several times a day) from the beginning, and yet haven’t visited Fab for months.
The interface is slow, it’s got far too much content all jammed together, most of it of little or no interest to my work… I expect that the mere 17 votes is actually 1000X larger and it’s out of apathy or frustration that most users just don’t bother. I still fail to understand why there was the forced migration to the web platform in the first place, but whatever the reason it’s gotten zero engagement form me.
You want to link FAB and Megascans? Fine, have a button on the desktop app where it opens up the main FAB page if the user wants that. But absorbing it into a denser and more clunky portal is both annoying and off-putting on so may levels. Those of us who are professionals generally want less in the interfaces we access, not more. It’s why I expect almost no one ever wants to actually open up the Adobe CC app either; it’s absolutely ridiculous! It’s like it was designed by a 13 year old with ADD with the guidance of a sales team that that thinks more on the table will be generate more sales. In reality, the opposite happens and the FAB portal isn’t all that much better.
So really: Is it that hard to restore the desktop interface with an added connection to the site? It can’t be, and if this were done I guarantee the company will see a lot more user engagement, which you know, translates into more purchases/subscriptions..