FAB doesn't use a Sketchfab 3D viewer, the FAB 3D viewer makes models look BAD

General Feedback & Requests
1

Summary

I discovered today that product listings on FAB use a different 3D model viewer from the Sketchfab 3D viewer, and the inferior FAB model viewer handles things like transparency quite differently, as well as lacking the model detail view that the Sketchfab 3D viewer provides. The FAB embedded 3D viewer also loads a LOT slower than Sketchfab 3D viewer embeds, and looks even worse while loading.

What type of bug are you experiencing?

UI/Tools

URL where the bug was encountered

https://www.fab.com/listings/7b24f973-a91e-40c1-8161-20dd862394bb

chrome_sRy4TGq8F1
chrome_sRy4TGq8F11920×911 77.1 KB

chrome_iSsnl1PBgX
chrome_iSsnl1PBgX1920×911 329 KB

Steps to Reproduce

View any FAB product listing with a 3D model viewer

Expected Result

FAB product listings with a 3D model viewer should use the Sketchfab 3D model viewer embed, not this other subpar 3D viewer

Observed Result

The 3D viewer embedded on FAB product listings is not the same as the Sketchfab 3D model viewer embed

Platform

Chrome, Firefox, Edge

Operating System

Windows, iOS

Additional Notes

FAB should not use an inferior product instead of Sketchfab’s 3D model viewer.

2

I’ve been trying to sort out a problem after migration from Sketchfab, that being it didn’t set up the 3D view in Fab, instead it just placed a 2D image in the media viewer for all migrated models.

So I started the process of deleting the images and replacing with 3D models…so time consuming…
Anyhow…I had one model that had transparency. I clicked on the transparency texture and turned it on and the model completely disappeared. I could only get the model back if I switched off transparency.

I could not apply the transparency to the model.

And yes I don’t like the Fab 3D viewer. I think Sketchfab was better.

3

I’m also pretty anxious about the Fab 3D viewer. They’re building it from scratch, so it’s going to take some time for them to reach the same quality as Sketchfab. Ideally, I would love to see a mixture of Marmoset and Sketchfab as one solid solution.