FAB Can't Process Files using Blender Version 4.4

General Issues & Bug Reporting (Fab)
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Summary

I uploaded a Blender file when I was publishing a product, but it wouldn’t process. I tried this two times. There was a processing error. I opened the same Blender file in the previous Blender version, saved the file, and then tried uploading it again, and it worked.

What type of bug are you experiencing?

Publishing

Steps to Reproduce

On the file formats section when uploading a product, upload a Blender file that uses version 4.4

Expected Result

It should upload and process correctly.

Observed Result

There is an error message and the file can’t be processed.

Platform

Firefox

Operating System

Linux Mint

2

Hi @RyanKingArt . We’re taking a look.

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3

Hi again - we’re working on a fix for this and hope to release it next week. Thanks for reporting it! :crossed_fingers:

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4

Thank you!

5

Hi again, Ryan. The issue should be fixed now - could you please check and let me know if everything works as expected?

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6

Thanks Abby, its working now!

1 Like