Fab Can't Process Blender 5.2 Files

General Issues and Bug Reporting
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1

Summary

When you upload a blender file in the included formats section of uploading products, Blender version 5.2 files don’t finish processing.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Assets

Steps to Reproduce

When you upload a blender file in the included formats section of uploading products, Blender version 5.2 files don’t finish processing.

Expected Result

Its supposed to process.

Observed Result

When you upload a blender file in the included formats section of uploading products, Blender version 5.2 files don’t finish processing.

Platform(s)

Fab.

3

The status of FORT-1151793 changed to ‘Needs Triage’. We are routing this to the appropriate team for investigation.

4

HI @RyanKingArt. Thank you for reporting this issue.

Could you provide the following so we can better assist you:

  • listing id
  • if possible the file to run some testing on our side

And lastly, when you say the files don’t finish processing, do they fail to process or are they stuck in processing state preventing listing promotion?