Summary
I have completed the verification as an Epic Games trader. However, when I accessed the publishing section on Fab, I was still prompted to register. After entering my email address, I was notified that this email has already been associated with a verified trader. The account I use to log in to both Epic and Fab is the same one.
What type of bug are you experiencing?
Other
URL where the bug was encountered
https://publish.unrealengine.com/publishing-portal/onboarding/trader
Steps to Reproduce
I have completed the verification as an Epic Games trader. However, when I accessed the publishing section on Fab, I was still prompted to register. After entering my email address, I was notified that this email has already been associated with a verified trader. The account I use to log in to both Epic and Fab is the same one.
Expected Result
When I log into Fab, it should be the same as when I log into Epic Games, with both accounts being in the status of having completed the trader registration, right?
Observed Result
After entering the email address, it displays the message: “This email address is already associated with a verified trader.”
Platform
safari
Operating System
mac os